Product Training and Why It’s Important

We’ve all experienced buyer’s remorse, especially when it comes to technology. You purchase a  new software or product and are all excited about it, then realize you have no idea how to use it and the thought of learning a completely new system seems too overwhelming to even begin. This not only ruins your excitement, but increases the likelihood that your shiny new software will end up collecting dust. This is where product training comes in. 

Many sellers don’t offer clear instructions or product training, but if they do (like LINQ does, hint hint) it’s important to take advantage. You’ve spent thousands of dollars on this product, you should get the most out of it!

The Benefits of Product Training

Learn all the features

You paid for all of these cool features, you should know how to use them! Many products have such a wide range and depth of features that they’d be impossible to learn all on your own. A group training – or two – can help fill those gaps of knowledge and help you understand how this new technology can make your life easier. 

Learn Shortcuts

Understanding basic features is essential, but learning shortcuts? Now that is life-saving. Product trainers are usually so familiar with a product that they can teach you the shortest ways of doing specific tasks (read: less time spent figuring out technology, more time spent doing your actual job). Learning all the little tips and tricks from them will help save you time and get the most out of your day. 

Learn So You Can Teach

Going to training is amazing for teachers. Not only do they get a few days away from campus, but they get to learn something new that will help make their workday easier. 

Yay! It also comes with the responsibility of coming back to campus and teaching your colleagues how to use the new software, though, so it’s important to learn as much as you can! 

In fact, you should learn it as well as you have learned your district curriculum, so that you can teach it to your fellow teachers with the same expertise you use to teach the students in your class.  

Faster Adoption 

People are generally hesitant to try a new product because they don’t understand it. No one enjoys the frustration that comes with trying to use a new software they don’t understand. Once people have a better understanding of basic features, learn shortcuts, and see the product’s actual benefits, they’ll be much more likely to use it. 

The sooner people feel comfortable with the new product, the sooner it’ll be used school or district wide. That means that the money spent on acquiring this new software will see a faster return. Who doesn’t want that?

Reduce Errors

Training your team on a new product will set them up for success and lead to fewer mistakes. People will get discouraged if they make too many errors when using a new software and eventually stop using it in favor of something that they do understand, even if it’s outdated. 

Keep your district up-to-date by providing your teams with product training as soon as possible. Consider having a kickoff meeting where you can give everyone an overview of the product and provide an opportunity for them to sign up for a more comprehensive training at a time that’s convenient for them. 

The LINQ Difference

All the reasons we listed are exactly why we offer product training to our partners. We believe wholeheartedly in the benefits your team will gain from the experience and want to set you up for success. 

We understand that no two schools are the same, and that’s why we offer customized training, targeted to your school or district’s needs, so that you can get the maximum benefits. 

Our support doesn’t stop there, though. We offer ongoing product education classes to ensure that your team stays up to date or can get a refresher whenever they need it. We are in this together! 

Want to learn more about LINQ and how we can help your team succeed? Book a demo today!

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