State Solutions
LINQ S-EBT
Simplify Summer EBT application collection, processing, and fulfillment
Overview
LINQ S-EBT Meal Applications gives state agencies a standardized form and automated workflow to quickly process Summer EBT applications.
The USDA estimates that this program could benefit 30 million students nationwide. LINQ helps states ensure delivery of these benefits while minimizing administrative burden.
Faster for State Agencies
State agencies can process more applications faster.
- Pre-built Summer EBT application forms
- Conditional workflow to determine NSLP/SBP participation
- Streamlined approval process with .CSV file for fulfilling agency
Easier for Families
Families can easily apply for Summer EBT benefits using their unique link.
- Simple email address login to begin
- Auto-populated district name and ID number
- Unlimited quantity of forms per family
Better Data Security
Family data and information is protected by industry-leading digital security.
- Secure database of in-progress and completed applications
- Protected eligibility data sharing with partnering agency
- Cloud-based peace-of-mind and digital reliability
Frequently Asked Questions
What is LINQ’s S-EBT Meal Application project about?
LINQ is working with state agencies to implement the LINQ Forms & Workflows platform for the creation of the S-EBT Meal Application form. This involves building a customized form and workflow according to state specifications, automating the application process, and exporting data for customer use.
How will LINQ manage the project from initiation to completion?
LINQ provides project management services, conducting weekly communication sessions, coordinating resources, identifying and mitigating issues, and ensuring the overall health of the project. The project involves requirements gathering, project initiation, planning, and execution phases.
What are the key services to be provided during project initiation and planning?
LINQ assists in requirements gathering, reviews access and security rules, confirms state reporting requirements, creates customer accounts, and conducts a Project Kickoff call to establish expectations, responsibilities, and communication cadence.
Can customers request additional services beyond the core offering?
Yes, customers have the option to purchase supplemental services for advanced concepts or less commonly used features within LINQ Forms & Workflows. These additional services will be quoted and invoiced separately.
What is the estimated timeline for the project?
The project is estimated to take 1-2 weeks for initiation and planning and 2-4 weeks for execution and launch. However, actual timelines may vary based on specific project requirements and customer collaboration.
What will be the responsibilities of the customer during the project?
Customers need to assign dedicated project team members, including a Project Manager, IT Resource(s), Operations Resource(s), Training Resource(s), and an Executive Sponsor. These roles are essential for smooth collaboration and successful project implementation.
How will the subscription work for LINQ Forms & Workflows using S-EBT Meal Applications?
LINQ’s S-EBT Meal Application subscription will align with the SFSP Federal Program Year of October 1st through September 30th.
How will invoicing be handled?
Invoicing for initial fees is done in advance of project services. All pricing is valid based on the terms outlined in the Statement of Work (SOW).
Are there additional fees associated with the project?
Additional Professional Services beyond the estimates provided may be purchased at the customer’s discretion. All Professional Services hours are billed at $200/hour.
How will expenses be handled in the project?
Customers are responsible for reimbursing LINQ for reasonable travel and out-of-pocket expenses. Expenses include travel, lodging, transportation, mileage, meals, and related expenses incurred during on-site visits. Expenses will be governed by LINQ’s expense policy and billed to the customer at actual cost.
What support will be available after the project goes live?
LINQ Forms & Workflows Implementation and Support Teams will be available for any questions and issues that may arise after the project has been implemented. Customers can reach out for ongoing assistance and support.