K‑12 Solutions Provider LINQ Launches Enhanced Parent Portal 

May 23, 2023 | Press Release

Widely-used TITAN Family Portal has evolved to LINQ Connect, provides easy, modern payment methods for K-12 school parents, guardians

WILMINGTON, N.C., May 23, 2023

LINQ, the leading K-12 education business solutions provider, today announced the launch of LINQ Connect, a K-12 education SaaS platform to improve parent-to-school transactions. LINQ Connect is the latest iteration of the widely used TITAN Family Portal platform, adopted by more than 1,500 school districts,16,000 schools, and over 1.2 million parents and guardians across the U.S.

LINQ Connect provides parents and schools with a modernized payment system that eliminates the need to send cash for school lunches, class field trips or additional course materials. The automated payment platform provides a secure method for financial transactions to ensure successful and accurate payments, reduces risks associated with cash transactions and relies less on school finance staff to make daily cash-on-hand deposits.

“Districts are feeling the negative effects of staffing shortages, budget restrictions and school meal debt, so they need a system to easily manage communication and financial transactions with parents and guardians,” said Bryan Jones, CEO of LINQ. “LINQ Connect offers a solution that simplifies the management of information and financial transactions throughout the school year for our district partners, easing daily interactions for busy parents and students, and helping schools strengthen their relationships with the communities they serve.”

As schools face unprecedented levels of unpaid meal debt, LINQ Connect allows schools to send notifications about low balances or debt to parents and guardians in a discreet and direct manner. Moreover, the platform enables parents and guardians to input food allergy information, review nutritional information for school meals and place spending restrictions on accounts to ensure funds last the intended period of time. The platform can be translated in Armenian, Burmese, Chinese, French, Korean, Spanish, Russian and Vietnamese to ensure all parents and guardians have access to their children’s nutrition and play an active role in their educational experience.

“LINQ Connect was designed to ease the burden on parents and school district office staff through easy-to-use technologies that guarantee the information is readily available and accessible for parents and caregivers,” said Brandy Keller, Senior Vice President at LINQ. “Now, they can digitally access their children’s meal accounts, apply for free or reduced meals, and monitor their nutrition through a single payment system that is secure and convenient and provides parents and caregivers the opportunity to share information with their schools.”

Schools that currently use the platform will have access to a library of resources to support communication and engagement with parents and guardians, as well as district toolkits, offered in Spanish and English, to support the adoption of the enhanced platform for new and existing users. For parents, using the new platform is as simple as downloading a new application; their past balances will transfer seamlessly.

For more information about LINQ Connect and the LINQ Nutrition platform, visit: www.linq.com/solutions/payments/.